Shipping Policy
At covetedholidaystores.com, we are committed to providing you with the best possible service, including a smooth and reliable shipping experience for all your orders. Please review the following policy details to understand how and when your orders will be delivered.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after we receive your order confirmation and payment. Please note that orders are not processed or shipped on weekends or holidays. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Methods and Delivery Time
We offer various shipping options to meet your needs. Shipping times are estimates and begin from the date your order is shipped, not the date the order is placed. The following shipping methods are available:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Please note that these delivery times are estimates only. While we make every effort to ensure your order arrives on time, unforeseen circumstances such as weather, carrier delays, or other events beyond our control may occasionally impact delivery.
Shipping Destinations
We currently ship to all 50 U.S. states and offer international shipping to select countries. Shipping costs and delivery times vary for international orders based on the destination. Additional customs fees, taxes, or duties may apply for international shipments, which are the responsibility of the recipient.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and the delivery destination. Free shipping may be available for orders that meet a minimum purchase requirement, which will be advertised on our website or during promotional periods.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can use this tracking number to monitor the status of your delivery through the carrier’s website.
Missing or Stolen Packages
If your tracking information shows that your package was delivered but you have not received it, please contact your local post office or carrier first to confirm the delivery details. covetedholidaystores.com is not responsible for packages that are lost or stolen after being marked as delivered by the carrier. However, we will do our best to assist you in resolving the issue.
Incorrect Shipping Address
Please ensure that your shipping address is entered correctly at the time of purchase. We are not responsible for orders shipped to an incorrect address provided by the customer. If you realize you have entered the wrong address, please contact us immediately. If your order has not yet been processed, we may be able to update the address. However, if the order has already been shipped, we are unable to make changes.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery. We may require photos of the damaged items and packaging to assist with your claim. We will work with you to resolve the issue as quickly as possible, which may include sending a replacement or issuing a refund.
Returns and Exchanges
For information about returns and exchanges, please review our Return Policy on our website.
Changes to This Shipping Policy
We reserve the right to update this shipping policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
Thank you for shopping at covetedholidaystores.com. We appreciate your business and hope you enjoy your products!